Request Help

Review our self-help guides for resolving password issues before submitting a Help Request.

Click the button above to open a Distance Ed support ticket. For Help Topic, select CMS - CANVAS.

Provide as much detail about the issue as possible.

Include the last four digits of your SID, Course Number, and Section Number.

Click the button above to open a Distance Ed support ticket in Service Desk Plus.

Login Help for Service Desk Plus
Use your SRJC username only + Outlook Password + Select ADMINSRJC for the domain.
View an example screenshot.

Provide as much detail about the issue as possible. Include Course Number(s) and Section Number(s).