DE Help Request Forms

Bear Cub hub Support

For questions and support regarding Bear Cub Hub, please review the Faculty FAQ, Employee FAQ, or submit the following form: Ask a Question (Bear Cub Hub)

Canvas Cross-Listing

Faculty can now cross-list their own courses in Canvas. The cross-listing tool is available for Fall 2026 courses from Monday, August 3 though Friday, August 21. See the Canvas Cross-Listing page for info and guidance.

TOPdesk Support Request Forms

Requires SSO Portal Guard login using your SRJC username only + Outlook password.

Canvas: REQUEST A COURSE DEV SANDBOX

Request a
course development
sandbox.

Canvas:
REPORT A MISSING COURSE

Provide details for
a missing
Canvas course shell.

Canvas: REQUEST TO SHARE COURSE CONTENT

Share course content with one or more instructors.

Canvas: REQUEST COURSE STORAGE INCREASE

Request more
course storage space.

Canvas: REQUEST A NON-INSTRUCTIONAL CANVAS SHELL

Request a
Canvas shell for
non-instructional use.

Canvas: REQUEST A STUDENT INCOMPLETE SECTION

Incompletes will need a new
section for your existing
instructional course.

Canvas:
NEW LTI TOOL REQUEST

Information
and form to request
an LTI for Canvas.

Canvas:
REQUEST A PUBLIC COURSE

Information and
form to request a
Public Canvas course.

DE: ACCESSIBILITY SUPPORT REQUEST

Request support for
the accessibility of Canvas
courses and materials.

DE: MISC SUPPORT REQUEST

Request
Distance Education
technical help
and/or advice.

DE: REPORT MISSING OUTCOMES IN INSIGHTS

DE will
confirm your
SLOs in
Insights admin.

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