TechConnect Cloud (3C Media Solutions)

3C Media Solutions is a platform provided to us by the Chancellor's Office for storing and delivering media. They are being rebranded to "TechConnect Cloud".


3C Media

  • Go to this page to register to get an account.
  • The link, "Register", is in the upper right corner of the homepage. Simply click on the link, enter your name, email address, and college, and your account will be created within minutes.
  • Before you can upload media, you need to make another request. This is a simple process that you will be prompted to do. See the Requesting Permission to Upload Media support page for detailed instructions.
  • There will likely be a couple of days before you will be granted access to upload media.


Order Captions through the DECT grant

NOTE: Ordering captions through 3C Media will now result in auto-generated captions that will need to be edited to correct errors and add punctuation. If you have a deaf/hard of hearing student enrolled in your course, it will qualify for human-created quality captions. Contact the Instructional Accessibility Specialist to submit to the DECT grant.

When logged into 3C Media, follow these steps:

  • Log in to your 3C Media account (
  • From your "Media" tab, click the "Details & Options" link to the right of the media you want captions for
  • Under "Tools", click on “Submit this Media for Captioning"
  • Fill out and submit the form. You will need to input the length of the video, the Section number, and the Term.
  • Once created, (usually within 5 working days, depending on length), the caption files will automatically appear.

For better quality control, provide a list of vocabulary terms or phrases you use in your multimedia files that are specialized to your subject.

Editing Captions

You can download the caption file once it is created and easily correct captions as needed in a text editing software program, such as Notepad on the PC, or TextEdit on the Mac.

See the Edit My TechConnect Cloud (3C Media) Caption file - How-To page.


Form to request multimedia captioning or transcript assistance

See the Multimedia Accessibility page for more information on ADA compliance for course multimedia

Embedding or Linking to Your Videos in Canvas

You do not need to upload videos to Canvas, you will either link to or embed the video using code from 3C Media

  • Log into 3C Media and navigate to the Media tab
  • Click on the Details and Options link to the right of the thumbnail

List of Media in 3C Media area

  • Copy either link URL or Embed code

Link URL and Embed Code

Place Embed Code in Canvas

  • In Canvas, navigate to the page to embed video
  • Click on Edit button to enter editing mode
  • Place cursor where you want to embed
  • In the Rich Content Editor tools, click on the Insert/Edit Media button
    Insert media button in Canvas editing tools
  • Click on the Embed tab and enter copied embed code from 3C Media

    Embed Code field in Insert/edit media dialog box


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