Multimedia Accessibility


Form to request multimedia captioning or transcript assistance



Audio Transcription can act as a temporary accessibility solution while videos are being captioned otherwise. It is always a good idea to turn it on. This feature is only available when you are recording your lectures to the cloud.

  1. Sign into ConferZoom web portal (see Sign In link in upper, right), and click Settings from the side navigation. Then click on the Recording tab.

  2. From the Recording tab, navigate to the Cloud recording option.

  3. Click the Audio Transcript checkbox to enable it, then click Save to confirm the change.

Recording Settings in Zoom, Audio Transcript option shown


Live caption service is reserved for live online classes with student participation. You will need to provide a schedule of lecture dates and times.

To request live captioning, contact the Distance Education Instructional Accessibility Specialist or the Disability Resources Department if you have a disabled student in your course.


Now there is a feature you can turn on to generate live auto-generated captions during a Zoom session. Update to the latest version of Zoom, turn on the feature in your Zoom settings, in the Meeting tab, under Closed Captioning, and then activate it from the bottom menu while in a Zoom session.

Live Transcript setting in Zoom


See this video on YouTube with excellent instructions on how to download a Zoom video, upload it to 3C Media Solutions, order captions, and embed the video in your Canvas Course:

Captioning a Video Lecture - Instructions on YouTube

A few notes about this process:

  • You don't have to wait until your captions are ready to embed the video. After embedding the video, when the captions are ready, they will just show up in the embedded video.
  • The video makes a good point that by embedding the lecture video in your course, rather than simply linking to it, students won't be able to share the video with others not enrolled in your course.
  • 3C Media Solutions is a good place to store your videos. Archived videos in Zoom is not a permanent storing option, at some point they will automatically be deleted.


Contact the Instructional Accessibility Specialist to request captions.

What needs to be captioned?hearing loss

All videos required in online or hybrid courses need to be captioned, with the possible exceptions:

  • Videos that students are not required to watch and clearly marked as optional (not tied to assessment or otherwise essential to doing well in the course)
    • NOTE: Material that is truly optional does not have to be made fully accessible. But keep in mind, a disabled student can't take advantage of things like "optional" extra credit or review activities unless they're made accessible, which is considered discrimination.
  • If you will be recording new videos each semester, contact the Distance Education Instructional Accessibility Specialist to strategize on how best to proceed.

Instructor-Created Media

DECT GrantDECT Grant

All instructor-created videos can be captioned by using the DECT grant provided to Community Colleges of California.

Changes to the DECT Grant caption service

Starting in November 2020, the DECT grant delivers auto-generated captions for most requests. For videos that are 30 minutes or longer and have identified disabled students enrolled, professional captions will be provided.

Qualifying Projects

  • Online classes 
  • Hybrid classes (some instructional hours offered at a distance)
  • On-campus classes utilizing distance methods of content delivery as they evolve (e.g., class capture, web conferencing, vodcasting, podcasting, content posted within a Learning Management System)
  • Digital learning object repositories used to collect and make available digitized content: this content could be used by on-campus, hybrid, online, and other delivery methods

Visit the DECT Grant web site for more information about the grant


Use 3C Media Solutions to Order Captions through the DECT grant

3C Media Solutions is a platform provided to us by the Chancellor's Office for storing and delivering media. 

3C Media
  • You will need to register to get an account before you can upload media.
  • There will likely be a couple of days before your account will be set up.
When logged into 3C Media, follow these steps to order captions:
  • Log in to your 3C Media account (
  • From your "Media" tab, click the "Details & Options" link to the right of the media you want captions for
  • Under "Tools", click on “Submit this Media for Captioning"
  • Fill out and submit the form. You will need to input the length of the video, the Section number, and the Term.
  • Once created, (usually within 5 working days, depending on length), the caption files will automatically appear.

For better quality control, provide a list of vocabulary terms or phrases you use in your multimedia files that are specialized to your subject.

See more information about 3C Media Solutions (now called TechConnect).

Third Party Media – Streaming Databases and Library Resources


(Third Party Media is media found on the web or other commercial media delivery systems - not created by the instructor.)

Consider the quality of captions or the absence of them when choosing videos. Instructors who choose many non-captioned or automatic-captioned videos will create time consuming issues in order to meet accessibility compliance standards.

Try these resources FIRST to find captioned media

  • Films on Demand - SRJC has a subscription to this database of award-winning digital streaming educational videos. When searching the SRJC library catalog, Films on Demand videos will show up. 
  • Kanopy - Faculty can get access to stream Kanopy films that are licensed through SRJC Libraries.
    • Requests are purchased based on available funds in the limited annual budget
    • Most Kanopy film licenses expire one year from purchase date 
    • Instructors are responsible to request titles as they expire 
    • Please kindly give one week notice to process Kanopy title requests
    • If accessing from an on-campus computer, you will not need an ID or password. From an off-campus computer, instructors and students will need to use their SRJC ID and PIN to login.
  • See the SRJC Libraries Lib Guide page: Find Usable & Captioned Videos for Instruction for more helpful information on searching for captioned videos. This is part of a larger guide on Digital Media Copyright.
  • Especially for full-length videos, search the SRJC library catalog for the title

Third Party Media – Searching the Internet


  • Academic Earth - Free online courses and video lectures from the world’s top scholars, has transcripts of their video content.
  • Brightstorm - Short-form video library of Math, Science, and English, has transcripts.
  • Khan Academy - Has interactive transcripts that highlight as the words are spoken.
  • PBS - Content constantly changes, NOVA and Frontline content put online, currently aired shows will have captions.
  • TED - Presentations by the world’s leading thinkers, has subtitles.
  • Howcast - How-to-videos with transcripts.
  • YouTube EDU - Free lectures from more than one hundred colleges and universities. 
  • YouTube Research Channel - More Educational content on YouTube.
  • Coursera - Free Educational courses.
  • Big Think - Videos from a wide range of disciplines.
  • CosmoLearning - Free educational web site for students and teachers, includes courses, documentaries, and lectures. 
  • WatchKnowLearn - free educational videos for K-12 but good refresher.

When searching on YouTube

Be sure to check for human-transcribed (not auto/machine-generated) captions.

  1. Enter your search keyword in the YouTube Search field.
  2. Add a: , CC (a comma, CC)
  3. Press Enter or click the magnifying glass icon

Auto-Generated Captions

  • It is best to use YouTube videos with captions that are NOT Auto-generated
  • Auto-generated captions are not accessible enough because they do not have punctuation and may include many errors. They will need work to make them accessible.
  • See the section below on Captioning for solutions.
How to know if the captions are auto-generated?
  • Click the Settings button and check the Subtitles field, OR
  • Click on the CC icon, in the upper, left corner to turn on the captions. You will see text appear briefly that says "English (auto-generated)" or just "English" if it is human-created captions.

Advanced Search on Google

Again, be sure to check for human transcribed (not auto/machine-generated) captions.

  1. Go to: Google Advanced Video Search
  2. Fill out the Advanced Video Search fields that you need.
  3. Choose the "Subtitles: Closed captioned only" option.
  4. Press Enter or click the Advanced Video search button.


What to do if you need to use a video that in not captioned?CC

Options for third-party videos that need caption work:

  • Contact the Instructional Accessibility Specialist to use the DECT grant to caption videos on YouTube or Vimeo (or other third-party video content that can be embedded). There is a separate process than that used by faculty to order captioning of their own content. The Instructional Accessibility Specialist needs to submit an application for captioning work for third-party videos to the DECT grant.
  • For a feature-length video, work with a library liaison to see if the video exists in the Media Services library, or determine the purchase cost.

Do It Yourself Captioning

Faculty are not required to caption videos on their own. Other solutions are available. If you choose to caption on your own, here are some resources.

YouTube site

This is an option if the video you want to caption is in your YouTube account or one that you have access to.

  • Amara is a crowdsourcing site, meaning that you may find the video there that has been captioned by someone else.
  • Amara provides an overlay over an embedded video so that you may add a caption file, and also provides an interface for fixing existing captions, such as the auto-generated captions from YouTube. The video needs to be able to be embedded in order to use Amara.
  • See instructions on captioning with
Button_Contact DE Support