Assistance is available through the Distance Education Department
- Head over to the Distance Education Help Forms page and select the form titled 'DE: Accessibility Support Request' to get help with the following issues:
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Request the Accessibility Team fix accessibility issues on your online course.
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Request an accessible version of a PDF or Word document.
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Request assistance with video captioning.
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Any other accessibility issues or questions you may have.
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- Scheduling accessibility reviews, consultations, help
Contact DE's Accessibility team (deaccessibility@santarosa.edu) to schedule an appointment for accessibility reviews, consultations or get help with making your materials accessible.
- Assistance for the Canvas learning management system
See the Canvas Accessibility page for guidance on how to create accessible materials in Canvas.
Making PDF and Word Doc files accessible
Contact DE's Accessibility team (deaccessibility@santarosa.edu) for assistance with making your documents accessible.
For guidance on document accessibility, see these guides: Creating Accessible Word Documents, Creating Accessible PDF Documents, and Creating Accessible PowerPoint Presentations
Making Multimedia Files Accessible
For all online classes, in order to comply with federal and state laws, multimedia files that the instructor requires their students to watch or listen to need to be made accessible. This means that audio files must have a transcript and video files must be captioned.
The Distance Education Captioning and Transcription grant (DECT) provides California community colleges with funding to create the captions and transcripts for online classes. The instructor will not experience a significant work load in this process.
Here's how to order captions using the DECT grant:
- Upload your video to 3C Media Solutions. You can order captions through the DECT grant with one click from 3C Media Solutions. See more about 3C Media Solutions here.
More multimedia help can be found on the DistanceEd: Multimedia Tools Canvas course (open to all). In this course, find information about multimedia creation, uploading to 3C Media, and requesting captions.
