How to Find Help
Online students are encouraged to seek help with questions concerning how to get a student e-mail account, how to register for an online class and how to access your class in Canvas. All these types of questions and others can be answered by selecting one of the following options:
Phone or Online Support
- Go to the IT Student Support page for information on how to contact the Student Help Desk by phone or submit an online help request form.
- Location: Rm. 2811 (Maggini Hall, Santa Rosa Campus)
- Hours: M-Th 8 AM – 9 PM; Fri 9 AM – 3 PM
Once you’ve started your online class, your instructor will be responsible for answering questions concerning class assignments, enrollment status, grades,etc. Use the following link to find your class Web site: