Purpose
Faculty can order high-quality captions directly from a captioning vendor, rather than going through Accessibility staff, relying on auto-generated captions, or creating quality captions on their own.
Description
Verbit is a captioning service that Santa Rosa Junior College has subscribed to in order to assist faculty with obtaining quality captions for their course videos.
How to Use
The process to obtain captions from Verbit includes the following. See the Verbit Captioning Service page for detailed steps.
- Contact the Instructional Accessibility Specialist to request an account
- Login to the Verbit site and submit videos for captioning either by uploading them or supplying a link
- On the Verbit site, check the caption file for accuracy or inaudible parts
- Download the finished caption file
- Upload the caption file where the video lives
Help and Documentation
See the Verbit Captioning Service page for instructions on creating an account with Verbit and submitting caption jobs.
Support
Verbit Support
- If you are stuck, or need help, use the Chat option on the (what screen?) screen in order to message with a support agent. This will be a real person and not an automated response bot.
- You can also email support@verbit.ai
To request Help from Distance Education, submit a support ticket with DE Support in Service Desk Plus.
