How to Find Help
Online students are encouraged to seek help with questions concerning how to get a student e-mail account, how to register for an online class, where your online class Web site is located and how to “check in” to your class*. All these types of questions and others can be answered by selecting one of the following options:
Phone or Online Support
- Go to the IT Student Support page for information on how to contact the Student Help Desk by phone or submit an online help request form.
- Location: Rm. 2811 (Maggini Hall, Santa Rosa Campus)
- Hours: M-Th 8 AM – 9 PM; Fri 9 AM – 3 PM
*Once you’ve started your online class your instructor will be responsible for answering questions concerning class assignments, enrollment status, grades,etc. Use the following link to find your class Web site: